Terms of Service

OCO 20/20 provides software tools for ophthalmology practice operations, including a web application and related desktop tooling. The Service is intended for business decision support, internal review, and operational workflow assistance. It is not medical advice, legal advice, billing advice, or a substitute for professional judgment.

You are responsible for reviewing all outputs before relying on them. OCO 20/20 may surface structured information, comparisons, calculations, or workflow signals, but final decisions remain with you and your practice.

You must provide accurate account information and keep your credentials secure. You are responsible for activity under your account and for ensuring that only authorized members of your organization access the Service.

We may suspend or terminate access if we believe an account is being misused, presents a security risk, violates these Terms, or is being used in a way that could harm the Service or other users.

You agree to use the Service only for lawful business purposes and in accordance with these Terms. You may not attempt to bypass security controls, probe or disrupt the Service, reverse engineer non-public portions of the Service, upload malicious files, or use the Service to violate another party’s rights.

You are responsible for ensuring that any information you submit is appropriate for the Service and complies with applicable privacy, healthcare, contractual, and professional obligations.

The Service is designed to minimize storage of sensitive source files. Where upload workflows are available, users should upload only the expected processed files and should not upload raw patient records, images, encounter notes, or other unnecessary protected health information.

You remain responsible for the content of uploaded data. We may reject, validate, transform, or delete uploaded data to protect the Service, reduce unnecessary sensitive-data exposure, or maintain data quality.

Some features may require a paid subscription. Subscription terms, prices, and included features may be displayed in the Service or otherwise communicated to you. Payments are processed by Stripe or another third-party payment processor; OCO 20/20 does not store full payment-card details.

Unless otherwise stated, subscriptions renew automatically until cancelled. Fees are generally non-refundable except where required by law or expressly agreed in writing.

The Service, including software, workflows, designs, branding, documentation, and non-user content, is owned by OCO 2020 Inc. or its licensors and is protected by intellectual-property laws.

Subject to these Terms, we grant you a limited, revocable, non-exclusive, non-transferable right to use the Service for your internal business purposes. You do not receive ownership of the Service or any underlying intellectual property.

You retain ownership of data you submit to the Service. You grant OCO 20/20 a limited license to host, process, transmit, analyze, display, and otherwise use submitted data solely as needed to provide, secure, support, and improve the Service.

We do not sell your submitted practice data. Additional information about data handling is described in our Privacy Policy.

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, OCO 2020 INC. DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, ACCURACY, AND AVAILABILITY.

The Service may contain errors, omissions, delays, or incomplete information. You are responsible for independently verifying outputs before using them for operational, financial, compliance, coding, billing, or business decisions.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, OCO 2020 INC. AND ITS AFFILIATES, OFFICERS, EMPLOYEES, CONTRACTORS, AND SUPPLIERS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, LOST REVENUE, LOST DATA, BUSINESS INTERRUPTION, OR SUBSTITUTE SERVICES.

Our aggregate liability for claims arising from or relating to the Service will not exceed the amounts paid by you to OCO 20/20 for the Service during the three months before the event giving rise to the claim, unless applicable law requires otherwise.

You agree to defend, indemnify, and hold harmless OCO 2020 Inc. from claims, losses, liabilities, damages, costs, and expenses arising out of your use of the Service, your submitted data, your violation of these Terms, or your violation of applicable law or third-party rights.

We may update these Terms from time to time by posting the revised version on this page. The updated Terms are effective when posted unless a later date is stated.

We may modify, suspend, or discontinue all or part of the Service at any time. You may stop using the Service at any time, and you may cancel your subscription according to the cancellation process made available to you.

These Terms are governed by the laws of the State of Texas, without regard to conflict-of-law rules. If any provision is unenforceable, the remaining provisions will remain in effect.